Call QueuesĬall queues ensure that your callers never return unanswered. Ring Time: It dictates the time the phone should ring forįurthermore, you can leverage its Paging functionality for making any kind of announcements to multiple extensions.Ring All: All the phones added to the group will ring at the same time.Prioritized Hunt: It will first ring the first extension, then the second, after that third, and goes on till someone picks up the call.With 3CX, you can set up a ring strategy for your ring groups. This is done with the help of virtual extensions. Ring Groups help you route calls to multiple phones concurrently. You can record various prompts for different numbers with the 3CX phone system. You can set the IVR options menu depending on the number that is called and the time when it is received. More popularly known as Auto Attendant or IVR (Interactive Voice Response), a Digital Receptionist automatically answers your calls. Calls to numbers starting with prefix, etc.You can set your outbound rules on varying criteria for example, It can be set based on the user who is calling, their assigned group, the dialed number, or the number length.ģCX requires you to set at least one outbound rule to perform outgoing calls. It defines how 3CX will route your outgoing calls. You can set inbound rules for calls outside business hours, during office hours, on holidays, etc. DID Inbound Rules: Direct Inward Dialing inbound rules assign DID numbers to a queue, digital receptionist, ring group, or an extension, as per the convenience of the caller.CID Inbound Rules: Caller ID inbound rules direct a call from a given ID to a specified extension.It dictates how the 3CX phone system routes your inbound calls to an IVR, extension, ring group or a queue.ģCX lets you set inbound rules for CID and DID numbers. When you indulge in making outbound calls on your PSTN, you need to configure at least one SIP trunk or VoIP provider.Īll you need to do is create an account with any of the VoIP providers that 3CX supports, conduct a firewall check, and add that VoIP provider account in your 3CX Management Console. You can then create a new group, add members, and modify the group rights to limit access for the users and managers of the group. GroupsĮxtension groups help you determine what information will be visible to whom.Įxtensions are assigned to the default group.
3CX 11 SPA ANDROID
The member will receive an email with his/her extension number, extension pin, voicemail number, the 3CX Web Client login credentials and a QR code to connect to your extension with the 3CX Android and iOS apps. Moreover, a welcome email will be sent automatically to the new user once you assign an extension. If a new member has onboarded, you can assign him/her an extension. Moreover, you can import and export these extensions. You can add and assign an extension or edit it as per your needs. You can also use the 3CX SBC (Session Border Controller) to connect remote IP phones to your PBX. Once the process is completed, you can utilize your phones centrally and remotely. To avoid any errors in the configuration, 3CX can provision your phones automatically. It gives you a complete overview of the current system status and enables you to glance through important info quickly.
DashboardĪs you log in to your 3CX Management Console, you’ll see an insightful dashboard, as below: Let’s take a look at the 3CX Management Console here. Once you deploy the 3CX phone system successfully, you can create users and configure your apps and phones. We will introduce you to the 3CX Web Client and 3CX Management Console to help you get started. In fact, you can set it up in just a few minutes. It is affordable, easy to use, and simple to manage. Hospitality – Hotel, Restaurant & SalonģCX is a VoIP (Voice over Internet Protocol) phone system that works seamlessly with your SIP trunks and IP phones.
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